NDIS Resources

Welcome to the Carer Mates NDIS Resources hub — your trusted guide for understanding, accessing, and navigating the National Disability Insurance Scheme (NDIS). Whether you're a participant, carer, support coordinator, or family member, we've gathered essential information to help you make informed decisions and get the most out of your NDIS plan.

What is the NDIS

The National Disability Insurance Scheme (NDIS) is a national program in Australia that provides support to people with permanent and significant disabilities, enabling them to participate more fully in everyday life. It's managed by the National Disability Insurance Agency (NDIA). The NDIS gives eligible individuals more choice and control over how, when, and where their support is provided.

Here's a more detailed explanation:

  • What it is:

    The NDIS is a government-funded scheme that provides support to people with disabilities to help them live more independently and participate in their communities.

  • Who it's for:

    It's for people with permanent and significant disabilities, including children, who need assistance with daily tasks or community participation.

  • How it works:

    Participants receive funding based on their individual needs, which they use to purchase supports and services that help them achieve their goals.

  • NDIS vs. NDIA:

    It's important to understand the difference between the NDIS and the NDIA. The NDIS is the scheme itself, while the NDIA is the agency that implements and manages the scheme.

  • Key goals:

    The NDIS aims to provide people with disabilities more choice and control, focus on early intervention, and reduce the impact of disability.

  • Services and supports:

    The NDIS funds a wide range of supports, including but not limited to:

    • Personal care and support: Assistance with daily tasks like showering, dressing, and eating.

    • Therapy and rehabilitation: Access to therapists, such as physiotherapists, occupational therapists, and speech therapists.

    • Equipment and assistive technology: Funding for wheelchairs, hearing aids, communication devices, and other assistive technologies.

    • Home and vehicle modifications: Funding for modifications to make homes and vehicles more accessible.

    • Community and social participation: Support to access social activities, sports, and community events.

    • Employment and education: Support to find and maintain employment or access education and training.

  • Individualized plans:

    The NDIS creates personalized plans for each participant, outlining their goals, needs, and the supports they require to achieve them.

person in black long sleeve shirt holding babys feet
person in black long sleeve shirt holding babys feet

Click here to learn more About NDIS

What it is
Who it's for
How it Works
How Does it Work?
  1. Access Request: You apply for the NDIS by submitting an Access Request.

  2. Planning Meeting: You’ll meet with an NDIS planner or Local Area Coordinator to create a personalised plan.

  3. Get Your Plan: Your NDIS plan will include your goals and the supports you’re funded for.

  4. Choose Providers: You can choose registered providers like Carer Mates to deliver the services in your plan.

  5. Ongoing Review: Your plan will be reviewed regularly to make sure your supports continue to meet your needs.

NDIS Support Categories We Help With
Carer Mates provides support under various categories, including:
  • Supported Independent Living (SIL)

  • Individual Living Option

  • Complex Behavior Support

  • Community Nursing

  • Community access Support

  • Complex Medical & Physical Support

  • Respite Services

  • Support Coordination

How Carer Mates Can Help You

At Carer Mates,

we don’t just deliver support — we walk alongside you throughout your entire NDIS journey. Whether you're new to the NDIS or already have a plan, our caring and knowledgeable team is here to make things easier, clearer, and more personal.

Here's how we help:

Understanding the NDIS

We explain how the NDIS works in simple terms, including what you’re eligible for and how to access it.

📝 Applying for the NDIS

If you’re new to the NDIS, we can guide you through the application process, help you collect documents, and support you to submit your Access Request.

🗣️ Preparing for Your Planning Meeting

We’ll help you prepare by identifying your goals and needs so that your plan reflects the right supports.

📋 Using Your Plan

Once your plan is approved, we help you understand the funding categories and what services you can access.

🧍 Choosing the Right Services

We work with you to choose supports that suit your lifestyle, goals, and culture — including personal care, household tasks, transport, and community access.

🔄 Ongoing Support and Review

As your needs change, we’re here to support you with plan reviews, adjustments, and ongoing advice to make sure you always get the most out of your NDIS plan.

Carer Mates acknowledges the Traditional Owners of Country throughout Australia and recognises their enduring connection to land, waters, community, and culture. We pay our deepest respects to Elders past, present, and emerging. We honour and support the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples, and acknowledge the land on which we live and provide our services.